
6. By default, the wizard saves all network settings in the netconf.ini file located on the WinPE
RAM drive, thus it will only be available until you restart the computer. However, you can just
once configure your network device and then save this file to some other destination, for
instance a local drive, and this way avoid constant re-configuration, just by providing a path
to it. So Click Save to file to save the netconfig.ini file to the required destination.
Saving log files
The program enables to simplify the procedure of sending support requests to the Paragon Support
Team. In case of having difficulties with handling the program, you, with the help of this very function,
can address the company support engineers and provide them with all the information they need
such as the disk layout, performed operations, etc. in order to tackle the encountered problem.
Information of that kind is stored in log files.
To prepare a log files package, please do the following:
1. Once you accept the agreement, you will see the Universal Application Launcher. Click Log
Saver.
2. In the opened dialog browse for the required location of the log files package or manually
provide a full path to it. Click Collect to initiate the operation.
Log files do not contain any confidential information on the operating system
settings or the user documents.
Troubleshooter
Here you can find answers to the most frequently asked questions that might arise while using the
program.
1. I try to run an operation, but the program claims my partition is in use and suggests restarting
the computer.
There are a number of operations that cannot be performed while your partition is in use (or
locked in other words). Please agree to reboot your machine to make the program
accomplish the operation in a special boot-up mode.
2. I run an operation and restart the machine as required, but it just boots back into Windows
without accomplishing the operation.
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